Confirmed Service Customer
My Enclave appointment was for LOF and brake check/repair/replacement. My Service Advisor, Ronald Sharp, was prompt in getting me checked in; I waited for the service to be done. As it turned out, I only needed front brake replace. Unfortunately, the parts were not immediately available at the dealership, and the wait time would have increased by 2-3 hours. Mr Sharp procured an UBER for me to take me home and pick me back up when the repairs were complete. Consider that kind of a "above and beyond" care for the customer since I was a "waiting" customer
Norman S.
HENDERSON,
NV
Business Response
Norman, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Was this review helpful?
Other reviews that may be helpful
Confirmed Service Customer
Last week I had 4 new tires replaced on my Buick Enclave . Everything went very well. Service Mgr. Ronald Sharp was very helpful, kind & patient in ex...
Confirmed Service Customer
Place was clean, check in and check out were efficient and the amount of time the vehicle was there was reasonable.
Confirmed Service Customer
I was in and out in less than an hour. Very satisfied with service.
