Confirmed Service Customer
Terrible communication from start to finish. The service department has poor attention to detail and a general lack of caring. Real customer service is basically nonexistent in this service department from the top down. This was a miserable experience that lasted over 10 months to finally get the transmission replaced under warranty.
Lance S.
henderson,
NV
Business Response
Lance, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 558-3300 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
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