Confirmed Sales Customer
This was the absolute worst service I've ever recieved. I came in to take delivery of a Hummer I ordered two years ago. The salesman was resistent to answer my questions or fully explain the features of the truck. We went on a test drive and he didn't even talk. I asked for him to tell me about the new Hummer, and he said when we get back to the dealership. I then asked him again, but he asked me if I was going to buy it first. It was apparent they didn't want to sell me the truck. A different employee shared the early order credit I recieved (over $8K), they wouldn't have to honor if the truck was sold to a different buyer. I will never buy another vehicle from AutoNation.
Jason G.
HENDERSON,
NV
Business Response
Jason, we are deeply disappointed by your experience at AutoNation Buick GMC Henderson. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 558-3300 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Was this review helpful?
Other reviews that may be helpful
Confirmed Sales Customer
This purchase was not planned on our end I was just waiting for my other vehicle service to be completed. I spotted my future vehicle and all your peo...
